Our wordpress maintenance Service
We will update your WordPress core, plugins, and theme.
And do not worry, we will first check if the core update is compatible with the plugins and theme and vice versa. We research everything thoroughly before updating and afterward test the website.
Good
- Our Good Plan Includes:
- Web development and content edits ($49 p/h fee)
- 24/7 Ticket support
- WordPress core update
- Update Plugins & Themes
- 24/7 Security Monitoring
- Monthly Backups
- Monthly Reports
- Monthly malware scan
- Secure & harden website ($99/fee)
- Hacked website repair ($99/incident)
- Website speed & performance enhancement ($200/fee)
Our GOOG service is best for smaller sites and blogs.
Better
- Includes everything in the Good Plan, plus the following:
- Search Engine Optimization
- Security Plugin
- Performance Plugin
- Priority Support
- 1 Developer Hour / Month
Our BETTER service is great for small businesses or e-commerce sites needing some custom work and updates each month.
Best
- Includes everything in the Better Plan, plus the following:
- Hosting
- 1 Developer Hour / Month
- Planning & Consultation
- Discounted Developer Hours
- Advanced Optimization
OurBEST service is perfect for businesses with multiple sites, or high traffic sites that need ongoing updates, or custom work.
What's included in every support plan?
Managed WordPress Updates
We make sure that your site is always running the latest version of WordPress. All updates are checked and applied with the greatest amount of care.
Off-Site Backups
Never worry about data loss again. We back up your site securely to a rock solid off-site location on a monthly basis.
24/7 Security Monitoring
We'll monitor your site 24/7, protecting it from hacks, and other attacks. If an incident does occur, we'll get you up and running again in no time.
Friendly, Helpful Support
We love our clients, and our 100% US-based team takes personal pride in every site we maintain. We treat every site like it was our own.
Performance Optimization
Things running slow? We can help. We can and resolve bottlenecks on your site, boost performance. Need a better host? We've got you covered as well.
Custom Development
Our developers have extensive experience building custom themes and plugins. We utilize best practices and deliver stunning results.
How Do I Get Started?
Easy, just 3 simple steps. Here’s how to begin:
1. Choose A Plan, Get Signed Up
Select your WordPress Maintenance Plan, and sign up using our secure checkout page. You’ll now have access to our secure support portal, and we can get started! We'll need to collect your site login information, so it's good to have that ready.
2. We go to work for you!
We’ll add our monitoring tools, and update your site to make sure everything is running smooth. One of our developers will contact you so we can discuss any issues with your site, and any plans for future development.
3. Sit Back, and Relax!
Thats it! Sit back, and relax! Our team will update, optimize and keep your site running clean. You’ll be able to submit work requests in our support portal. We’ll update you monthly, with reports and suggestions for improving your site.
F.A.Q.
Yes you can cancel a maintenance plan at any time. We do not believe in longterm plans that tie the customer down. We strive to keep our customers happy and satisfied with our service. This is what will keep them our customers.
After you have subscribed to one of our maintenance plans, you will receive an email with instructions on how to proceed. You will need to send us login credentials and login credentials for your theme updates (if available).
In the instruction email that you will get after you subscribed we will instruct you how to send us a self-destructing email with your website’s login credentials. This way we keep things secure and avoid that somebody else gets those login credentials
A maintenance plan supports only 1 website. For every other website a new maintenance plan must be added. We do offer discounts for clients with more than 3 websites, contact us for more information.
If you use up your monthly development time (only in Business and Business Pro plans), we will notify you. You can then choose to use up the next month’s development time (only 1 month) or purchase extra development time through our website.
The sky is the limit, as long as you stay within your monthly development time. Think of: Adding/removing content, adding/removing/configuring plugins, CSS edits, fixing errors, setting up/ making forms. You name it we do it.
Yes we do support multisite installs, but for each site in the multisite install a separate maintenance plan must be added. Contact us if you have more than 3 websites in the multisite for a discount.
If you have a Better or a Best plan, it is simple! We will help you restore your website and make sure the malicious code or malware is removed. Needless to say we will handle the issue with priority. If you are on a good plan, no worries for a $99,- fee we will do the same
Award Winning Support
24/7 Ticket support with 24-hour response time and 7 workdays a week from 10 am till 8 pm chat support. We offer support in 3 languages, English, German, and Dutch. We pride ourselves to offer the best support possible. Try us, you won’t be disappointed.
30 Day Money Back Guarantee
If for any reason you are not satisfied with our services, we offer a 30-day money-back guarantee. Absolutely no questions asked. Next to that our plans can be canceled monthly. We believe in customer satisfaction and do not need to lock them into long contracts.
Questions About Getting Started? Call Us Now: (270) 832-5346
Ready to get your project started?
Copyright © 2020 KyNet Maintenance
- (270) 832-5346
- ron@ky-net.com
- 514 Smith Ave, Elizabethtown, KY